Refund and Cancellation Policy – Credofusion
At Credofusion, we are committed to delivering value-driven services and learning experiences with complete transparency and customer satisfaction. This policy outlines our approach to cancellations and refunds for all services including online courses, website development, eCommerce solutions, logo design, and graphic design projects.
✅ No Cancellation Charges (Before Work Begins)
We understand that sometimes plans change — and we respect that. For any project or course enrollment, if you decide to cancel before the work has started, we do not charge any cancellation fee. Your booking amount will be refunded in full.
💼 Service-Based Refund Policy (Web, eCommerce, Logo & Graphics)
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You may cancel your project-based service (e.g., website, logo, graphic design) before work begins to get a 100% refund.
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Once the project work has commenced (after briefing approval or kickoff), no refund will be issued as resources, planning, and time are already allocated.
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If you have concerns or want adjustments during the process, we’re happy to revise as per your selected package.
🎓 Course Enrollment Refund Policy
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If you cancel your enrollment before the course starts, you will receive a full refund.
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No refund is applicable once the course has started, as your seat and resources are already committed.
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We recommend all learners to clear their doubts before joining — we’re here to help!
📞 Ask Before You Book or Enroll
We encourage you to discuss any concerns, doubts, or special requirements before making a payment. Our team is available to assist you with complete clarity and honest guidance.
📱 WhatsApp: +91 87566 00566
📧 Email: credofusionofficial@gmail.com
Frequently Asked Questions (FAQs)
1. Can I cancel a course or service after payment?
Yes, you can cancel before work or the course begins to get a full refund. No cancellation fee is charged.
2. Will I get a refund if I cancel midway?
No. Once a project or course has started, we cannot offer refunds, as team time and resources are already in use.
3. How do I request a cancellation or refund?
Simply message us on WhatsApp or email us. We’ll verify your request and process it as per the policy.
4. What if I need changes in design or development work?
We provide revisions as per your selected service package. If you need additional revisions beyond the scope, we’ll inform you of the extra cost in advance.
5. Can I speak to someone before placing an order or enrolling?
Absolutely! We recommend it. Contact us via WhatsApp or email — we’re happy to guide you.
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